Reviews

Hello Tony, It was so nice of you giving me a 5 star review. I look forward to servicing you 2015 ford Focus again! Jon Ludwig, Owner, Precision Automotive Service

Hello Nicole, thank you so much for the 5-star review! We are thrilled we could take the stress out of your auto brake repair and general maintenance by providing a loaner vehicle. Walking our customers through the repair process is exactly how we ensure peace of mind. You made an excellent choice with the 2016 Toyota Camry—it is easily my #1 pick for reliability! We look forward to servicing your vehicles for years to come."

Hello Thomas, thank you for that great 5-star review! You have illuminated exactly what we strive for. Accurate testing and diagnosis is our hardest job, and I am incredibly happy you noticed our team's effort. We appreciate your business!

Hello Deb! Thank you so much for the fantastic 5-star review. It was great talking with you. We loved working on your beautiful 2020 Porsche Macan S and look forward to servicing it for you in the future. I also wanted to mention that I still have that possible dipstick; I didn't realize your car was done and gone, as I wanted to try it out! Please feel free to stop by the shop if you are ever in the neighborhood. Thanks again for your high recommendation, Jon Ludwig – Owner, Precision Automotive Service."

Hello George, Thank you for the 5 star Google review. Every Google review is important and appreciated! Jon Ludwig, Owner, Precision Automotive Service

Hello Andy, I am sorry we did not meet your expectations. I would like to review your visit and better understand what happened regarding the diagnostic charges and communication. I will look into this personally next week and contact you after reviewing the paperwork and records from your visit. Thank you for bringing this to my attention. Jon Ludwig, Owner Hello again, Andy. After reviewing the paperwork, technician notes, and discussions with our staff, my understanding is that your initial visit was for our complimentary code scan. During that visit, multiple trouble codes were found in both the engine and ABS systems. At that time, a follow-up diagnostic appointment was scheduled, and our staff's understanding was that additional testing and diagnostic charges were discussed. When your vehicle arrived for the scheduled appointment, the check engine light was on and diagnostic testing was performed to determine the cause of the fault codes. We completed the testing process and presented our findings to you. I understand that your concern is that you were not aware there would be a diagnostic charge. We take communication regarding charges very seriously and regret that there was a misunderstanding. I would welcome the opportunity to discuss this with you directly and work toward a resolution. Please contact me at your convenience. Jon Ludwig, Owner, cell 607341 3417 (Please leave message) Precision Automotive Service

Hello Deborah, Thank you for the 5 star review. What a great car you have! The X7 is amazing. We enjoyed working on it. Jon Ludwig, Owner, Precision Automotive Service

Hello Allyson, Thank you for the wonderful 5-star review. We believe our customers deserve to understand what their vehicle needs and why, so we are glad you appreciated the time we took to explain everything clearly. Thank you for trusting us with your vehicle. We look forward to helping you again in the future! Jon Ludwig, Owner Precision Automotive Service

Hello Love, Thank you for the kind 5-star review and for being such a loyal customer since 1983. Congratulations on your new 2025 Hyundai Santa Cruz — I really like that vehicle! Customers like you are the reason I’ve enjoyed doing this since 1977. Jon Ludwig, Precision Automotive Service

Hello Carla, thank you for the kind review. We’re glad we could provide prompt service and make your visit with your 2017 Infiniti a positive experience. We truly appreciate your trust in Matt, Pete, and our team, and we look forward to helping you again in the future. — Jon, Precision Automotive Service

Hi Joan, thank you for the great review! Matt, Pete, and the whole team truly appreciate your support. We’re always here to help keep your vehicle in top shape with reliable, affordable service. Thanks again for choosing us—we’ll see you next time! – Jon Ludwig

Hello Jiheje, Thank you your kind words. We look forward to seeing you again. I noticed you put a lot of miles on your Impala and they do wear. Thanks again, Jon Ludwig, Owner, Precision Automotive Service.

Hello Ann, Thank you for your 5 star Google review. We look forward to servicing your 2016 VW Jetta when you need it again. Jon Ludwig, Matt and Pete at Precision Automotive Service, Endicott, NY

Hello Ozzie, Thank you for the great review! We are happy to help out with your Very new Toyota. What a nice car! Jon Ludwig, Owner, Precision Automotive Service, Endicott NY

Hello Tom, Thank you for your great review, especially about Matt. I will pass this along to him. I also own a VW. It is not as nice as your 2021 Volkswagen Tiguan SEL Premium R-Line! Jon Ludwig, Owner, Precision Automotive Service.

Hello Mike, Thank you for the great review on Google, The gold standard for reviews!. I am always happy to take care of your tires Jon Ludwig, Precision Automotive Service.

Hi Mikhail, thanks so much for the 5-star shout-out! We’re glad you appreciated the communication and the pricing. It was a pleasure working on your vehicle—thanks for choosing Precision!

Thanks so much for the kind words, Mary, It’s always a pleasure seeing you. We truly appreciate your continued support and can’t wait to see you again soon! Jon, Matt and Pete at Precision Automotive Service, Endicott, NY.

Hi Claire, Thank you for sharing your feedback. We're sorry to hear you were disappointed with your experience. As we only provided a diagnosis and did not perform any repair work, we'd like to understand more about where we fell short. We aim to provide clear, honest assessments for every customer. Please reach out to us at 607-754-7777 or info@precisionAutomotiveNY.com so we can discuss this further."

Hello Dwight, I’m sorry for the frustration you experienced. We clearly have a misunderstanding regarding how we schedule electrical diagnostics. Because these repairs are unpredictable, we don't offer 'waiting appointments' to ensure our technician can be thorough and accurate. We never want a customer to feel unwelcome, but we had to remain firm on our policy to maintain the quality of our work. We wish you the best with your repair. Jon Ludwig, Owner, Precision Automotive Service

Hi Daniel, thank you so much for the 5-star review! We are thrilled to hear that you had such a positive experience with Pete. He takes great pride in clear communication and making sure our customers feel informed during the diagnostic and repair process. We also truly appreciate your feedback regarding our pricing. We understand that everything is getting more expensive, so we work hard to provide high-quality service at a fair and honest price. It means a lot to know you feel you received great value for the work done. Thanks again for choosing us, and please don't hesitate to reach out if you need anything else in the future! Jon Ludwig, Owner, Precision Automotive Service

Hello Rick, Thanks again for the 5 star review! I appreciate it. Thank you for being a very loyal customer also. Jon Ludwig, Precision Automotive Service

Richard, thank you so much for the 5-star review! We’ve truly enjoyed working with you and appreciate your continued support. Matt, Pete, and the rest of the Precision team are thrilled to hear you're happy with our service. Also, a huge thanks to our friend Barb for the referral—we love taking care of her friends! We look forward to seeing you again soon.

Hello Constance, thank you for your feedback and for being a loyal customer. We’re truly sorry for the frustration regarding the tire supplier’s warranty process. As a gesture of our appreciation for your continued trust in us, we are sending you a full refund check for the labor ($65.83). For the future, please call us immediately if you notice a flat—we are always happy to come out with an air tank or coordinate a tow for you. We truly value your business and look forward to seeing you again soon. If you have any other questions, please feel free to reach out to me directly at 607 341 3417 or JLudwig@PrecisionAutomotiveNY.com . Best, Jon Ludwig and the team at Precision Automotive Service"

"Hello Eric, thank you for the kind words and 5 star review! Matt and Pete really enjoyed working with you—you’re a favorite around here. While we don't typically take on trailer work, we’re glad we could step in and help you out. We truly appreciate your support of our shop. See you next time! — Jon Ludwig, Owner"

Hi Chris, thank you so much for the 5-star review! We’re so glad we could get you in and out quickly as a walk-in, even with the technical hiccups. We appreciate your patience and look forward to seeing you again! Jon Ludwig, Owner, Precision Automotive Service.

Hi Megan, thank you so much for the kind words! We know how important it is to have a mechanic you can trust, and we’re thrilled to be that place for you. We'll be sure to share your feedback with the whole team. See you next time your car needs a little TLC! Jon Ludwig, owner, Precision Automotive Service

Tom, thank you for the kind words! Our team at Precision Automotive works hard to ensure every customer has a top-tier experience, and it's wonderful to know we hit the mark for you. We’ll be sure to share your feedback with the crew—it truly makes our day! Safe travels until we see you again. Jon Ludwig, Owner , Precision Automotive Service

Hello Kathleen, Thank you for your great review. Pete, Matt, Dylan and myself appreciate every review. Jon Ludwig, Owner, Precision Automotive Service in beautiful Endicott, New York.

Hello Stacie, Thank you! We appreciate the high rating! If there is ever anything else we can do to help with your vehicle, please don't hesitate to reach out. Thanks for choosing Precision Automotive Service. Jon Ludwig, Owner.

Hello Pam, Thank you for the 5 star review! Everyone helps as you know. Tom Card has helped Precision Automotive service for 26 years and we look for several more years here in Endicott, NY. Jon Ludwig, Owner, Precision Automotive Service.

Hello William, thank you for the 5-star review! We truly value every piece of feedback we receive here at Precision Automotive. We're looking forward to getting your Subaru back on the road and in "Ship shape" soon. See you then! — Jon Ludwig, Owner, Precision Automotive Service in beautiful, sunny Endicott, NY.

Hello Mark, It’s always a pleasure seeing a familiar face! We’re so glad we’ve been able to maintain the standards you expect and deserve. Thanks for being part of our family for all these years! Jon Ludwig, Owner, Precision Automotive Service.

Hi Greg, thank you so much for the 5-star review! Matt, Pete, and I truly appreciate the support from great customers like you. It was a pleasure working on your 2018 Chrysler Pacifica, and we’re here whenever you need us next. Safe travels! — Jon Ludwig, Owner, Precision Automotive Service

"Hi Meredith and Frank! Thank you so much for the 5-star review. You two are truly among our favorite customers. We always enjoy the challenge of working on your 2016 Volvo XC70 T5 and Saab—it’s a pleasure to see such great results for you both. We appreciate your patience and your continued trust in our team! — Jon, Matt, and Pete at Precision Automotive Service."

Hello Nick, Thank you for the great review. Your simple problem was sure difficult. I appreciate your patience with us and your kind review! Jon Ludwig, Owner, Precision Automotive Service.